Strategy and New Brand – Event Company

Objectives

  • To review and provide recommendations for the refreshment of the Cheeky Food Group brand
  • To increase brand awareness and strengthen market position
  • To design a marketing strategy to communicate the evolved and fresh product offering

Strategy

  • Rebrand to Cheeky Food Events, a new name that better reflects the company’s growth and offering
  • Design a comprehensive integrated marketing communications strategy articulate key messages, product offering and target markets
  • Review and refresh all marketing channels
  • To roll out the new brand and key messages across a full and comprehensive branding project website, digital marketing, proposal documentation, sales collateral and more

Results

  • A re-imagined brand, new name and a bright, fun and cheeky visual identity. The new brand visually communicates their position as a market leader while promoting and engaging the company’s cheeky personality and professionalism to consumers at each touch point
  • Launched a comprehensive website that effectively communicates their refreshed product offering, key messages and oozes the company’s fun brand personality and professional service delivery
  • Created three tailored proposal documents that effectively portray the company’s unique product offerings, fun and professional service and cheeky brand personality through the seamless integration of written and visual elements

One Door Mental Health – Rebrand and Marketing

Objectives

  • To rename Schizophrenia Fellowship of NSW to better reflect the organisation and its services (all mental illness, not only Schizophrenia)
  • To consolidate 82 services with different names and brand identities under the one brand architecture
  • To create a strong and powerful brand that would connect with consumers and carers and support advocacy
  • To prepare for changes to the National Disability Insurance Scheme (NDIS)
  • To develop the brand identity, including brand story, name, logo, tagline, vision, mission, key messages, style guide and brand architecture

Strategy

  • An extensive, collaborative and considered process was undertaken to define the new direction of One Door, including: Board consultations, stakeholder consultations, staff surveys, facilitated workshops, brainstorming sessions and presentations to management
  • The organisation’s name was changed to One Door Mental Health and the brand strategically developed to honour the organisation’s history and to take the organisation into the future
  • Through the process a new direction was established for organisational values, mission and vision, key messages, key focus areas, which led to the creation of a new brand identity
  • The voices of staff, consumers, carers and advocates were used to create relatable brand ambassadors and ensure integrity

Results

  • Successfully renamed and rebranded the Schizophrenia Fellowship of NSW to One Door Mental Health
  • Engaged all internal stakeholders in the journey to a new brand
  • A fresh brand reflecting One Door’s offering, positioning and dedication to the future
  • All new collateral: corporate collateral suite, business cards, report templates, brochures, information sheets, stickers, invitations, posters, flyers, pull up banner, media wall, merchandise
  • All new digital assets: website design, PowerPoint templates, EDM templates, launch video

Membership Marketing for Associations

Our Work

  • Zadro have worked with numerous Associations to create strategic membership collateral – we visualise, copy write and design this important piece of communication with the objective to retain and acquire new members.

What should you include in your membership collateral?

  • Your vision and mission statement – this collateral is a key positioning statement for your Association
  • Your brand identity – your brochure should be visually branded with your logo, brand style guide, photography and graphics, plus include your taglines or value proposition
  • Your members and/or industry – include an overview of your audience to further engage the reader’s attention, utilise industry statistics to create visual graphics
  • Membership benefits – focus your copy on why members should join the organisation – what are the benefits of membership – what will they get?
  • How to join – don’t forget your call to action – if they have decided to join, ensure there are clear steps to call, email or visit your website
  • Product and service overview – provide an outline of the key services membership provides access to – events, professional development, advocacy, insurance
  • Any major events – sell your conferences, trade shows and/or seminars – events are one of the main reasons people join Associations
  • Contacts – include your contact details, phone, website and social media accounts

Our case studies

  • Boating Industry Association – A glossy 6-page fold-out layout was chosen as the membership brochure for BIA. Supporting their membership renewals, it was essential the organisation clearly communicated their position and membership benefits
  • A5M (The AustralAsian Academy of Anti-Ageing Medicine) – A succinct 4-page membership brochure was created with a refreshed design introducing a new visual brand style. A5M utilise their brochure to support membership renewals, industry exhibitions, plus to promote membership opportunities at their own events including their national conference, education and training events, and when meeting with influencers and stakeholders
  • AuSAE (Australian Society of Association Executives) – A refreshed membership brochure supported annual renewals and promoted AuSAE as the ‘Home for Association professionals’. Refreshed copy and a sleek new design worked together to communicate and position AuSAE as an industry leader, – while infographics highlighted the key services and offerings to their members

Rebrand Strategy and Design for NFP

Objectives

  • To rename Cabramatta Community Centre to better reflect the organisation and its services to the local communities.
  • To create a strong and powerful brand for the new name that would connect with the many diverse communities the organisation serves.
  • To develop the brand identity, brand architecture, brand strategy, style guide and story.

Strategy

  • Review the existing research completed by Cabramatta Community Centre and conduct an environmental scan on the organisation.
  • Conduct, manage and facilitate a brand discovery workshop with the board, staff and stakeholders – setting the foundation for the new name and brand.
  • Design a new brand (logo & taglines) including architecture, look, feel and corporate style.

Results

  • Successfully renamed and rebranded Cabramatta Community Centre to CORE Community Services.
  • Engaged all internal stakeholders in the journey to a new brand and understanding the change for the organisation.
  • Created and produced final brand style guidelines, brand story and corporate collateral suite for CORE Community Services.

Launch Campaign of New Warships Venue

Objectives

  • To develop a powerful PR campaign to raise awareness in the Business Events market of the new Action Station Pavilion; an $11 million suite of unique venues at the Australian National Maritime Museum in Darling Harbour, at AIME 2015 (Asia-Pacific Incentives and Meetings Expo)

Strategy

  • To develop and roll out a highly specialised communications plan in preparation for the museum’s participation in AIME

Results

  • Designed and delivered a precinct map brochure positioning the new attraction within the Museum’s established venues
  • Organised, designed, prepared and delivered a presentation exclusively for media, launching Action Station Pavilion
  • Designed and produced an animated video, highlighting the museum as an events precinct and officially launching Action Station Pavilion
  • Designed, wrote and broadcast two EDMs promoting the museum’s participation at AIME
  • Wrote, edited and proofed a media release announcing Action Station Pavilion to the Australian and Asian business events trade publications
  • Developed an engaging social media campaign pre, during and post AIME, communicating the museum’s key messages
  • Media Results: 44 clippings from the broadcast of one media release, valued at an estimated $254,170.96 in PR value
    Share of voice: 43% online, EDM 14%, Twitter 25%, Google and Print 7%, Facebook 4%

AWE Insights and Rebrand

Objectives

  • To undertake research, to develop a strategic plan and create a powerful name and brand that represents and positions the Association of Woolworths Employees (AWE) as the organisation of choice for current and ex-employees across Woolworths Limited companies in Australia and New Zealand.
  • To engage Woolworths employees, both AWE members and non-members, to gain insight into the community’s perception of AWE’s services and offers, usage, accessibility and overall brand perception. Key findings from the research would inform the AWE rebrand and ongoing strategic direction.

Strategy

  • Zadro effectively engaged with AWE’s community writing and conducting a customised customer survey which was distributed via a digital platform to over 18,000 individuals nationwide, in conjunction with one-on-one interviews with AWE members. The survey results were analysed with results and recommendations on brand awareness and customer satisfaction presented to the AWE board of directors.

Results

  • Created a comprehensive customer survey
  • Conducted five stakeholder interviews
  • The survey was opened by 37.8% of recipients and completed by over 4,431
  • Delivered a thorough customer insight report detailing research findings, strategic recommendations and a communications plan to the AWE board of directors
  • Designed and presented three powerful brand concepts to AWE’s board of directors – one brand concept was approved without additional design changes

Association 30th Anniversary Campaign

Objectives

  • Create a 30th anniversary logo that represents the association’s brand values and complements the existing logo look and feel
  • Launch the logo to market to raise awareness of the milestone event

Strategy

  • Implement the 30th anniversary logo across the association’s marketing channels including social media, website, email newsletters and invitations to the penultimate celebration dinner
  • Integrate the campaign across the marketing communications of the association
  • Raise awareness of ATMS and the 30th anniversary year
  • Drive ticket sales for the 30th anniversary celebration dinner

Results

  • Developed a logo to support ATMS in their 30th year
  • Executed the logo across the marketing channels: Wise N Well newsletter, Friends of ATMS newsletter, TV advertisement, Facebook, Twitter, marketing collateral and website

Business Events Sydney Brand Story

Objectives

  • Write copy for new marketing collateral as part of a rebrand
  • Update and write new copy for two brochures
  • Produce articles and source images for two mini magazines

Strategy

  • Understand BESydney’s target audience and business objectives, and update the tone of their written material accordingly
  • Research and use the latest information
  • Structure the information in an easy-to-read manner which appeals to the target audience

Results

  • Developed fresh and relevant marketing collateral which spoke to BESydney’s audience in a updated tone and in accordance with the client brief